Last updated: December 1, 2025

Privacy Policy

How DubTab handles data, audio, and browser permissions.

← Back to home

Privacy Policy

Effective date: 2026-01-25 Contact: support@dubtab.com

This Privacy Policy explains how DubTab (the "Service") collects, uses, and shares information when you use the DubTab browser extension and related websites.

1. Information we collect

A) Content processed to provide the Service

When you enable DubTab on a tab, the Service may process:

  • Tab audio to generate transcription, translation, subtitles, and/or AI voice
  • Generated text output (transcripts/subtitles/translations)
  • Generated audio output (AI voice)

DubTab is designed for real-time processing. Limited temporary buffering may occur to deliver streaming results.

B) Account and subscription information

If you sign in or purchase a plan, we may collect:

  • Account identifier (such as email address and user ID)
  • Subscription status and billing metadata (such as plan name and renewal status)

Payments are handled by third-party payment processors. DubTab does not store full payment card details.

C) Usage and diagnostics

To operate and improve the Service, we may collect:

  • Basic usage events (e.g., start/stop, selected languages, feature settings)
  • Diagnostics (e.g., error logs, performance/latency metrics)
  • App/device info (browser type/version, extension version)

2. How we use information

We use information to:

  • Provide real-time transcription, translation, subtitles, and AI voice
  • Maintain, secure, and improve the Service
  • Provide customer support
  • Manage subscriptions, usage limits, and prevent abuse
  • Comply with legal obligations

We do not sell your personal information.

3. How we share information

DubTab may share information with service providers only as needed to run the Service, such as:

  • Speech recognition / translation / text-to-speech providers
  • Cloud hosting and delivery providers
  • Payment processors

These providers process data only to provide services for DubTab and are required to protect it.

Information may also be disclosed if required by law or to protect the security and integrity of the Service.

4. Data retention

DubTab aims to minimize data collection and retention:

  • Tab audio is typically processed transiently and is not stored long-term by DubTab.
  • Outputs (text/audio) may be stored temporarily for delivery and troubleshooting.
  • Account and billing records may be retained as required for account operation and legal/compliance purposes.

5. Security

Reasonable measures are used to protect data (such as access controls and encryption in transit). No system can be guaranteed 100% secure.

6. Your choices

You can stop processing at any time by turning off DubTab or closing the tab. You can also manage extension permissions in your browser settings.

To request access or deletion of account-related data, contact support@dubtab.com.

7. Changes to this Privacy Policy

This Policy may be updated from time to time. The "Effective date" will be updated. Material changes will be posted on the website or within the Service.

8. Contact

Questions or requests: support@dubtab.com